Privacy Policy

Effective date: July 21, 2026. This Privacy Policy explains how SolarPath Home Energy Solutions («SolarPath,» «we,» «us») collects, uses, and shares information when you visit our website, request a free assessment, or contact us about residential solar installation and related services.

This policy covers information collected online (for example, through forms, scheduling tools, and cookies) and offline (for example, when you call us or meet with us for an on-site evaluation), to the extent we later store or use that information in our business systems.

«Personal information» generally means information that identifies, relates to, describes, or could reasonably be linked with you or your household. «Processing» means doing anything with information, such as collecting, using, storing, disclosing, or deleting it.

We use your information to provide quotes and system designs, coordinate site visits, prepare proposals, help you understand financing options, and communicate about your project. We also use information to keep our website working, measure performance, and improve the homeowner experience.

This website is intended for a general audience and is not directed to children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps to delete it.

Our website may include links to third-party sites (for example, manufacturer pages, mapping tools, or financing resources). Their privacy practices are governed by their own policies, and we are not responsible for third-party content or privacy practices.

We may update this Privacy Policy from time to time. When we do, we will revise the «Effective date» above and post the updated policy on this page. Changes apply from the effective date forward unless we clearly state otherwise.

If you do not agree with this Privacy Policy, please do not use our website or submit information through it. If you have questions before sharing details like a utility bill or roof information, contact us first using our website's Contact page.

We collect information you provide directly, such as when you fill out a contact form, request an estimate, schedule a consultation, upload documents, or send us an email. The information you share helps us confirm eligibility, size a system, and prepare accurate next steps.

We may also collect information automatically when you use our website, such as IP address, browser type, device identifiers, pages viewed, and approximate location (for example, city or state inferred from IP). This data helps us secure the site, troubleshoot issues, and understand demand.

We may use cookies and similar technologies to remember preferences, support core site features, measure traffic, and evaluate which pages help homeowners most. You can usually control cookies through your browser settings; some site features may not function properly if cookies are blocked.

We use information to communicate with you by phone, text, or email about your requests, appointments, proposals, and service-related updates. If we send marketing emails, we provide an unsubscribe method and honor opt-out requests as required by applicable law.

We may use service providers to operate our website and business (for example, website hosting, analytics, customer relationship management tools, scheduling, document storage, and email delivery). We share information with these providers only as needed for them to perform services for us.

We may share information with subcontractors or field technicians involved in site assessments or installation work when necessary to perform services you request (for example, confirming appointment details or completing a roof or attic evaluation). We limit shared information to what is reasonably needed.

We may use de-identified or aggregated information (information that does not reasonably identify you) to improve our services, evaluate typical system performance assumptions, and understand general customer needs. We do not attempt to re-identify de-identified data except as permitted by law.

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services you request, maintaining business records, resolving disputes, meeting legal obligations, and enforcing our agreements.

You can ask us to access, correct, or delete certain personal information we hold about you, subject to exceptions (for example, keeping records needed to complete a transaction you requested or comply with legal requirements). We may need to verify your identity before fulfilling a request.

Marketing choices: if you receive promotional emails from us, you can use the unsubscribe link or instructions in the message. You may still receive non-marketing messages that are necessary to provide services you request (for example, appointment confirmations or proposal updates).

Cookie choices: you can typically control cookies through your browser settings and, where available, your device settings. If you clear cookies, you may need to reset preferences. Blocking certain cookies may reduce functionality (for example, forms, scheduling, or saved preferences).

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including rights to know, delete, correct, and opt out of the sale or sharing of personal information for cross-context behavioral advertising.

If you are a Colorado resident, you may have rights under the Colorado Privacy Act, including rights to access, delete, and correct personal data, and to opt out of the sale of personal data or processing for targeted advertising, including via recognized universal opt-out mechanisms where applicable.

If our website detects a valid opt-out preference signal in supported contexts, we will make reasonable efforts to process it in accordance with applicable requirements. Because standards and browser implementations vary, you may also contact us directly for assistance.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.

To submit a privacy request or ask a question about this policy, contact us using the form or contact details listed on our website's Contact page. Please describe your request and the email or phone number you previously used so we can locate your information and respond.